Kyle Michaud, Founder

Kyle’s career began in hospitality, where he developed a passion for creating great guest experiences while working in management roles at leading hotels and restaurants. That early experience gave him a firsthand understanding of the details, service, and personal touch that go into exceptional hospitality.
After transitioning into the technology industry, Kyle continued to invest in real estate, building experience as an owner and operator while developing a strong understanding of the opportunities and challenges that come with managing properties.
New England Host Co. was born from the combination of those two passions, real estate and hospitality. Kyle saw an opportunity to bring a professional, hands-on approach to short-term rental management, helping property owners maximise the potential of their investments while delivering the kind of experience guests remember.
Today, Kyle leads New England Host Co. with a focus on thoughtful property management, strong communication, and long-term partnerships with property owners. His goal is simple: to take the work out of short-term rental ownership while helping each property perform at its best.

Team
Will Robichaud, Owner/Operator

Will Robichaud approaches every property New England Host Co. manages as an individual investment rather than another listing in a portfolio. That means understanding the home itself, identifying where its performance can be improved, shaping a guest experience that fits the property and its market, and putting systems in place to operate it efficiently. Decisions are made property by property, not applied uniformly across a book of homes.
That perspective comes from managing at scale. Will spent three years overseeing a portfolio of approximately 85 vacation properties across New Hampshire’s Lakes Region for a national vacation rental management company, working through the day-to-day realities of pricing and revenue strategy, turnovers, maintenance, guest communication, marketing, and property-level oversight. Managing that many homes side by side made something clear. Comparable properties in the same market routinely produce very different results, and the difference is usually operational rather than structural. Will developed a detailed understanding of what drives a successful short-term rental and, just as importantly, what can quietly hinder one.
A licensed New Hampshire real estate agent, Will brings an investment-minded perspective alongside the operational side of the business. He evaluates a property the way an owner would, considering what it earns today, what it should reasonably earn, and what stands between those two numbers.
At New England Host Co., his focus is straightforward. Help owners realize the full potential of their property while delivering the guest experience that sustains it.
Team
Experience
4 years managing short-term rentals, through Kembo Homes LLC, formed in 2022.
Nightly rates are set in PriceLabs from what comparable homes charge and what the market is doing, then adjusted daily against parameters we set.
Team
Who Else Looks After Your Home
Cleaning and trades are carried out by local crews that we engage and manage ourselves. Each one works a trial period before it is trusted with a home, and everyone who lets themselves in is someone we picked.
One service
What Full-Service Management Covers
Everything below is part of full-service management. Nothing here is sold or priced separately, and there is no cheaper tier that quietly leaves out the cleaning.
- 01
Listing Creation and Optimization
- 02
Photography and Copywriting
- 03
Dynamic Pricing Based on Demand, Seasonality and Local Events
- 04
Guest Messaging and Support
- 05
Booking Confirmations and Reminders
- 06
Post-Stay Follow-Up and Review Management
- 07
Housekeeping and Maintenance Coordination
Where it runsSouthern New HampshireLakes Region of New HampshireCentral MassachusettsSouthern VermontEvery home inside 45 minutes of its crew’s base.
More from About New England Host Co
Where to Go Next
Find Out What Your Property Should Be Doing
A free property analysis. Tell us about the home and how you are using it now.
Discuss your property Or call (978) 672-4578